DELIVERY / SHIPPING & RETURNS
SHIPPING / DELIVERY & RETURNS Premium Remy Human Hair Direct To You!
Please find below the approximated delivery services and fees we provide. Note that it is an estimate and to always contact your postal agent for further tracking details, however the Link Hair Extensions team is always on board and ready to help in anyway that we can! Contact us at mailto:info@linkhairextensions and weβll respond to you within 24 hours.
Standard 3-9 working Day Delivery is Β£3.99 for orders under Β£30
All other UK orders include Free Delivery
Please note, this is not a 100% guaranteed service and sometimes delays can occur which are beyond our control. If you order by 3pm, Monday to Thursday, you should receive your goods the next week.
If you order before 3pm on Friday, you will usually receive your parcel on the following weekend although we cannot guarantee delivery. If you order on Saturday or Sunday, you will receive your goods on the following weekend and according the time frame for standard delivery.
We cannot process or deliver on a Bank Holiday.
Orders can arrive Saturday Delivery as well as Monday to Friday.
To EU destinations and the rest of the world the cost is Β£15. Deliveries will be made in 5-15 working days after you place your order depending on your location. ( 24 inch or longer and mixed blend shades usually has longer delivery times of 15 working days)
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
If you opt for standard delivery (which is a tracked service) at the checkout, in the unlikely event your item goes missing and does not arrive after 10 working days have passed, Link Hair will re-ship your order at the companies expense and make a claim on your behalf.
If you have purchased a European or International tracked service and in the unlikely even your item goes missing in the post, Link Hair will process a claim and once the claim has been accepted you will receive a full refund via your original payment
For exchanges, product must be returned unused within 14 days with the label still attached to the hair.Β If you would like any more information about our returns policy please see below.
If you believe youβve received an incorrect item on your order, this must be reported to us within 14 days of you receiving your package.
Β Returns & Refunds
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Due to the nature of our products and obvious hygiene concerns, orders are non-returnable once used and/or the hygiene seal has been opened.
RefundsΒ
Shipping
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FAQ
Depending on the hair quality you choose,Β the durability of your hair extensions. How long your hair extensions last will also depend on the type of attachment andΒ methodΒ you used. Permanent extensions can last up to three months, and semi-permanent between 6 and 8 weeks. With the On & Off method, their longevity depends greatly on how much they are used as well as accurate aftercare. Read more here about how long your extensions will last in our Hair Extensions Method Guide, we also offer specialist fitting services in London Surrey Essex & Kent BOOK ONLINE HERE
Hair extensions will not damage your hair. However, hair with hair extensions requires more care than just your natural hair. We recommend daily care, along with a little extra care on a weekly basis and for semi permanent methods maintenance on methods that allow for this ie Tape in, Micro & Nano Ring. We also recommend that you thoroughly inspect your attachments every five to seven weeks, both in order to enable you to enjoy your long hair as long as possible, but also to avoid tangled attachments and unnecessary wear on both the extensions and your natural hair. We also recommend that you use Links Aftercare products that are specially formulated for hair with extensions paraben free. They are designed to be gentle to both your extensions and your natural hair. The products contain a large amount of moisture and nutrition, which hair extensions are particularly in need of. It is also important that you attach and remove your hair extensions properly. Our Salon services include removals Book Online Here By following our Aftercare GuideΒ and using the recommended attachment and removal products, you minimize the risk of unnecessary wear on your hair.
Because all our hair extensions are already color-treated and have their unique history, we do not recommend, and cannot take responsibility for, changes in the original color of products that we have not tested and cannot recommend.
Please be aware of hair extensions aftercare guidelines observing these can dramatically increase longevity and health of extensions not suitable for those with substantial hair loss or excessive thinning. any question please Contact Us